Privacy Policy

Palm Prestige Mobile Detailing collects information you provide directly to us, including your name, phone number, email address, vehicle details, and any service preferences you share when booking an appointment or submitting an inquiry through our website or by phone/text.

We may also automatically collect certain technical data such as your IP address, browser type, and pages visited through cookies and similar technologies to improve site performance and user experience.

By providing your phone number to Palm Prestige Mobile Detailing — whether through our website, booking form, or by initiating a text message to our business number — you expressly consent to receive Application-to-Person (A2P) SMS and MMS messages from us. These messages may include appointment confirmations, reminders, service updates, promotional offers, and follow-up communications related to your detailing service.

Message frequency: Message frequency varies depending on your interactions and booked services. Typically you will receive 1–4 messages per month. Standard message and data rates may apply from your wireless carrier.

Opt-out: You may cancel SMS communications at any time by replying STOP to any message you receive from us. To request assistance, reply HELP or contact us at (910) 918-6932. After opting out, you may still receive non-marketing transactional messages (such as appointment confirmations) where required.

Carrier disclosure: We are not liable for delayed or undelivered messages. Carriers do not guarantee message delivery. By consenting, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years of age.

We use the information we collect to:

• Schedule, confirm, and fulfill your mobile detailing appointments
• Send SMS reminders, updates, and service-related notifications
• Respond to inquiries and provide customer support
• Improve our services, website, and overall customer experience
• Send promotional offers (only if you have opted in)

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our business — such as SMS gateway providers, scheduling platforms, and payment processors — but only to the extent necessary to deliver our services. These providers are bound by confidentiality obligations and are prohibited from using your data for any other purpose.

We may also disclose information when required by law, court order, or to protect our legal rights.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the right to:

• Access, correct, or delete the personal information we hold about you
• Opt out of SMS marketing messages at any time by replying STOP
• Withdraw consent for future communications by contacting us
• Request a copy of the data you have provided to us

To exercise any of these rights, contact us at (910) 918-6932 or palmprestigemobiledetailing@gmail.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of our services or website after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Phone/Text: (910) 918-6932
• Email: palmprestigemobiledetailing@gmail.com
• Location: Delray Beach, FL
• Hours: 9am – 5pm EST, Daily